Service and Guarantees

Stairlift Delivery and Installation

We know how important it is to you that once you've placed your order for a stairlift, it's installed ASAP. We promise a three to seven day fitting service, depending on the stairlift model and your chosen options. Throughout this time, we'll keep you fully informed and will arrange an installation date convenient to you.

24 Hour Stairlift Call Out

For your peace of mind, we offer 24/365 assistance for breakdowns and emergency situations. Plus, regardless of your warranty status we'll always attend a break down to get you going again.

After Sales Service

Regular stairlift servicing by our fully qualified stairlift engineers should ensure that your stairlift stays in good working order. Once your warranty has expired we'll be happy to extend it for up to 2 more years.

Our Buy Back Policy

One major advantage of purchasing your stairlift from us, is our 'buy back' policy. Unlike some competitors, we'll buy back our UK customers stairlifts if they are no longer required.